> For the complete documentation index, see [llms.txt](https://docs.meetalto.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.meetalto.ai/using-meet-alto.md).

# Using Meet Alto

A practical path from your first connected account to useful, well-run automation.

Start with one customer need: answering a common question, delivering a resource, or helping someone reach your team. Expand once the first workflow behaves the way you expect.

## Start here

* [Set up your workspace](/using-meet-alto/getting-started.md).
* [Understand accounts, agents, campaigns, and knowledge](/using-meet-alto/getting-started/concepts.md).
* [Connect a social account](/using-meet-alto/accounts.md).

## Build your workflow

| What you want to do                      | Start with                                         |
| ---------------------------------------- | -------------------------------------------------- |
| Make replies sound like your business    | [Brand voice](/using-meet-alto/brand-voice.md)     |
| Give the AI accurate information         | [Knowledge](/using-meet-alto/knowledge.md)         |
| Handle a conversation toward a goal      | [AI agents](/using-meet-alto/agents.md)            |
| Respond to a comment, story, or keyword  | [Campaigns](/using-meet-alto/campaigns.md)         |
| Send timed follow-up messages            | [Sequences](/using-meet-alto/sequences.md)         |
| Review and answer conversations yourself | [Inbox](/using-meet-alto/inbox.md)                 |
| Keep useful customer context             | [Contacts and lists](/using-meet-alto/contacts.md) |
| Send captured details to another tool    | [Integrations](/using-meet-alto/integrations.md)   |

## Keep it working well

Use [comment reply controls](/using-meet-alto/comment-replies.md), [moderation](/using-meet-alto/moderation.md), and [human handoffs](/using-meet-alto/inbox/human-handoff.md) to match automation to your team's confidence. Track [results](/using-meet-alto/analytics.md) and [usage](/using-meet-alto/usage.md), and follow the [weekly review](/using-meet-alto/playbooks/weekly-review.md).

Feature availability depends on your workspace plan, connected account, and enabled capabilities. Check the explanation shown in the app when a control is unavailable; reconnecting repeatedly does not unlock a feature.

For a complete example, follow the [lead capture](/using-meet-alto/playbooks/lead-magnet.md) or [customer support](/using-meet-alto/playbooks/customer-support.md) playbook.