> For the complete documentation index, see [llms.txt](https://docs.meetalto.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.meetalto.ai/using-meet-alto/getting-started.md).

# Set up your workspace

Choose the right workspace and complete your first Meet Alto setup steps.

Start with one workspace and one goal. You can add more accounts and workflows as you need them.

## Before you start

Sign in to [Meet Alto](https://app.meetalto.ai). Use the workspace for the business you want to manage. If you are joining a team, ask the workspace owner for access.

{% stepper %}
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### Choose your workspace

Check the workspace selected in the dashboard before changing settings. Its accounts, knowledge and workflows belong to that workspace. [Learn the essentials](/using-meet-alto/getting-started/concepts.md).
{% endstep %}

{% step %}

### Connect a social account

Open the **Connect a social page** item in the **Getting started** checklist at the bottom left of the app, or [open account settings](https://app.meetalto.ai/settings?tab=pages). Choose the connection offered for your channel and follow the provider's sign-in steps.

Return to Meet Alto and check that the intended account appears. Resolve any reconnect or account warning before relying on it for automation. Available connections depend on your workspace and the provider's requirements.
{% endstep %}

{% step %}

### Review your brand and knowledge

Open **Settings → AI Training → Brand Identity** and review how your business should be described.

If your plan includes Knowledge Sources, [add a short answer to a common customer question](/using-meet-alto/knowledge/add-knowledge.md). Keep facts such as policies and opening hours current.
{% endstep %}

{% step %}

### Follow your goal-based checklist

Return to the **Getting started** checklist and follow the remaining items. The steps depend on the goals you selected during onboarding and may include comment moderation, AI replies, a DM agent or your first campaign.

Review the selected account, audience and behavior before enabling a workflow that can interact with customers.
{% endstep %}
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## Check your progress

The **Getting started** checklist records completed milestones. A completed account-connection step can remain checked after an account later needs reconnecting. Use account settings to check its current health.

**Account connected** confirms the connection. **Setup checklist complete** confirms that your setup steps are done. Check each campaign or agent's status to see whether it is enabled, and check your inbox or dashboard for actual customer results.

If something does not work, [find the matching symptom in troubleshooting](/help/troubleshooting.md).